The first step to understand what you can automate is to record all the currently in use processes utilized by your company. This will help you identify any gaps or areas which could be improved by automation. The aim should be to increase overall efficiency, reduce the chance of error, and ensure continuity across teams.
Automating an activity eliminates the need for human intervention, which can lead to many issues like delayed tasks or missed deadlines. Virtually any process can be automated, regardless of whether it’s using devices that are simple such as cameras and mobile phones. This encompasses everything from document management, data entry to production lines that assemble the products.
There are several clear indicators to consider when deciding on which business processes to automate. Certain indicators are easy to identify for instance, if the task is repetitive or menial and takes up time from other more valuable tasks. Some things are harder to discern, such as the extent to which a process can affect customer satisfaction.
Taking a pragmatic, thorough approach to automating business processes can increase the probability of success and eliminate any problems that could be caused by inadequately designed software. Start with the most critical processes and focus on those that have the biggest impact on your business. It is important to have an approach to handle any issues that occur.