VDR software offers a secure, encrypted environment to share sensitive files with a variety of parties. It is commonly employed for M&A due-diligence, however it could also be used for bankruptcy procedures, fundraising and other business transactions that require sharing of documents. It’s essential that advisors are aware of how to utilize VDR technology to improve the results of their clients.
Requesting performance and reliability information is crucial just like it is with any other technology stack. You should seek out data on the average amount of delay, interruptions, and uptime. It’s also a good idea to verify third-party certifications like SOC. These certifications offer independent proof that the VDR partner has taken all the necessary steps to protect customers’ personal information.
A reputable VDR will also offer professional customer support through several channels. Find live chat on the app, as well as phone and email support that is available in multiple languages, along with training videos, dedicated teams, and managers. Modern providers are accessible all hours of the day and seven days a week.
Consider how the VDR was created with the needs of your client in mind. Does it have a clean, intuitive user interface? Does it support bulk uploads and downloading? Does it include the ability to quickly access the most popular documents and search for specific terms? These features will make the experience for your clients much less stressful and will help save time in a deal.